Etsy: Buying Items

Lesson 2: Buying Items

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Buying items

Etsy has almost 2 million active sellers online, with each of them creating and selling all types of unique items. In this lesson, we'll go over how to search for and buy items.

To search for items:

Simply type a keyword into the search bar on the homepage, then click the Search button.

A results page will appear, displaying a list of results related to your search terms. Etsy offers several ways to sort and narrow down your searches.

  • Categories: At the top of the search results will be thumbnails of different categories. Click one of them to only view results listed within that specific category. You can also select a category from the menu on the left side of the screen.
  • Sorting options: Search results are automatically set to be sorted by Relevancy. Using the Sort by menu located at the top-right of the screen, you can also change the results to be sorted by Most Recent, Highest Price, and Lowest Price.
  • Search refinements: Along the left side of the screen, you'll find a pane with various filters, including the item's shop location, type, price, and color. Simply select the options you want, and your search results will change accordingly.

To browse for items:

If you're not quite sure exactly what you want to buy, you can browse Etsy using its categories and collections. At the top of Etsy's homepage, you'll find a menu bar containing various categories of items.

Simply hover your mouse over a category and a menu will appear with several more subcategories. Click a subcategory to open it.

You'll be taken to that subcategory's page, containing items for sale and further options for narrowing down your browsing.

Viewing and buying items

Once you've found an item you're interested in buying, you can take a closer look at its page. There, you'll find information on the item, the shop selling it, and details about the sale itself.

Click the buttons in the interactive below to become more familiar with the Etsy listing page.

edit hotspots

Favorite

Click the Favorite button to add an item to your favorites. This feature allows you to save items you like in case you want to revisit them later.

Price

You'll find the price of the item here. Sometimes you'll see a + next to the price for items that can be ordered in different sizes. This means it is the item's lowest starting price, and it may increase if you order a larger size.

Ask A Question

Click the Ask a question button to send a message to the owner of the item. This is helpful if there are any questions or concerns you have about the item that aren't covered in its description.

Options

Some items on Etsy have various options. In this example, the drop-down menu allows you to select which of the puppets you'd like to purchase. Other items, like paintings and prints, may have various sizes or dimensions to choose from.

Overview

This is a brief overview of the item, including what materials it's made from, where it's shipping from, and other details.

Add To Cart

Click the Add to cart button to add an item to your shopping cart. When you're ready, you'll be able to purchase all items in your cart.

Gallery

This is a photo gallery featuring pictures of the item. You can scroll through them using the arrow buttons on both side of the picture or by clicking the thumbnails beneath it.

Item Details

Here, you'll find the item details, including a detailed description of the item and other information regarding the sale.

Item Reviews

Click this tab to view the reviews for this particular item. After shoppers buy an item, they can leave feedback on the item and its seller. These are combined to form an overall rating out of five stars.

Shipping & Policies

Click this tab to view the item's shipping details and policies, including accepted payment methods, refund/exchange information, and frequently asked questions.

Store Info

This is a link to the store selling the item. It lets you know the store's name, location, and other items it has for sale.

Most shops on Etsy accept credit cards or PayPal as forms of payment. For more information on what PayPal is and how to use it, you can review our What is PayPal? lesson. Some shops also accept Etsy gift cards, which can be both purchased and redeemed here.

To buy an item:

Etsy makes buying things from sellers easy, with a streamlined process and checkout system.

  1. On the page of the item you want to purchase, click the Buy it now button. You can also click the Add to cart button if there are additional purchases you'd like to make.
  2. A window will appear, prompting you to select a payment method. Select a method, then click Proceed to checkout.
  3. On the page that appears, complete the necessary forms, entering your shipping and payment information, then click Submit order.
  4. Your order will be completed. You'll receive a confirmation email and can check on your order and its status by clicking the You button menu in the top-right corner of the site, then selecting Purchases and reviews.

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